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Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from milkandginger.co.nz.

PERSONAL INFORMATION WE COLLECT

When you visit us online, through our online platform Shopify, we automatically collect information about the individual web pages or products that you view, what websites or search terms referred you to our store.

When you make a purchase we collect your name, billing address, shipping address, payment information, email address, and phone number.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use your personal information provided by yourself to fulfill any orders placed through our site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We may use the device information we collect, such as the pages or products you've visited, to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our site (for example, by generating analytics about how our customers browse and interact with our store, and to assess the success of our marketing and advertising campaigns).

COOKIES

A cookie is a small text file that is saved to and retrieved from your computer or mobile device. If you use our site and have cookies on your browser, we understand this as accepting our usage of cookies.

HOW MILK + GINGER USES COOKIES

Milk + Ginger Ltd uses cookies to help provide the best experience for our customers. We may use temporary or permanent cookies when you access our website. We use both first and third party cookies to collect statistics and user data to optimize our site and to present you with relevant marketing material. Some third party cookies are set by social media providers that we utilise and are independent of our control. These include: Facebook, Instagram, Pinterest, Tumblr and Twitter. These providers have their own separate cookie policy.

SHARING YOUR PERSONAL INFORMATION

We share your personal information with third parties such as Shopify and Google. 

We use Shopify to power our online store--you can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy.

We also use Google Analytics to help us understand how our customers use our site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING

As described above, we use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK

Please note that we do not alter our site’s data collection and use practices when we see a Do Not Track signal from your browser

DATA RETENTION

When you place an order through our site, we will maintain your order information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at hello@milkandginger.co.nz or by mail using the details provided below:

Milk + Ginger Limited, Shop 16, 18 Margaret Road, Raumati Village, Wellington, 5032, New Zealand

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